At the time of our launch, we started off as a third-party distributor through our partnership with Samsung, in which we provided customers security options, consequently resulting in the birth of our very own SOLTECH Security website. Ever since our humble beginnings in 2009, we have constantly pondered over the same question, “How can we oblige our customer' wants and needs?”
We went on to create our customized Samsung packages and continue to
reflect on the idea of how we can make the buying experience a simple and easy one.
We’ve managed to come this far by responsibly catering to the needs of customers,
rather than exasperating them with a sales-first mindset, with consumer interests and
customer experience at our highest priority. Our story continues with the future in sight
and the potential made possible by our dear customers.
Our mission is a difficult one despite its obvious simplicity: to offer the highest level of
customer service. A mission that does not exclusively entail responding to customer inquiries and providing satisfactory customer experience, it also means that we want to offer items that serve the practical everyday life needs as well.
Since 2014, SOLTECH has not only been a distributor or third-party seller, but also, a
manufacturer that imports and produces high quality items catered to the needs of
everyday people. Simply put, our mission is our customers, and our ultimate goal is their
satisfaction.
At SOLTECH, our vision is to create a company that both, our customers and we, can be proud of. We strive to be excellent in all aspects of our duties and seek perfection and efficiency in what we do, because that is who we are. Whether it is the way we treat our customers, employees, or business partners, we aim to display integrity, professionalism, and success. We want to be proud of the fact that we have chosen to embark on a path of excellence and accountability that sets us apart from the others who may take shortcuts. We envision ourselves becoming a name that is trusted and recognized nationwide and eventually worldwide at a certain point. We want our customers to not only know that they’re getting high end products, but also be able to see and feel that they’ve received the quality that they pay for.
SOLTECH US CORP
333b STE 180 Fairfield Road, Fairfield, New Jersey 07004, United States
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